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Privacy Policy
Last updated: 1 September 2026

Who we are
House of Tsar, (“House of Tsar”, “we”, “us” or “our”) operates www.houseoftsar.com.
For UK data-protection purposes, House of Tsar is the controller of the personal information described in this policy.

Contact: team@houseoftsar.com
Postal address: 138 Hornbeam Road, IG9 6LA

Information we collect
We collect information you choose to give us through our contact form, including:

  • First and last name

  • Business or brand name

  • Email address

  • Website and social-media links

  • The details of your enquiry and what you are looking for

  • Whether you have chosen to receive our mailing list


When you use our website, we may also collect limited technical and usage information, such as your IP address, browser and device information, pages visited, and interactions with the website. We collect this through analytics and similar technologies only where you have given the relevant consent.

If you make a payment through PayPal, PayPal will process your payment details. We do not receive or store your full card or bank details.

How and why we use your information
We use your information for the following purposes:

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Purpose

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1. Responding to your enquiry, communicating with you, and considering a potential project or service relationship.

 

2. Delivering agreed services and managing client relationships.

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3. Processing payments and keeping financial records.

 

4. Sending our mailing list and brand updates when you have opted in.

 

5. Understanding website use and improving the website through analytics.

 

6. Protecting the website, preventing misuse, and establishing or defending legal claims.

Lawful Basis

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1. Our legitimate interests in operating and growing House of Tsar; where applicable, taking steps at your request before entering into an agreement.

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2. Performing a contract and our legitimate interests in managing our business.

 

3. Performing a contract and complying with legal obligations.

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4. Your consent.

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5. Your consent.

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6. Our legitimate interests and, where applicable, legal obligations.

You do not have to provide contact-form information, but we may be unable to respond to your enquiry without it.


We do not currently use your information for targeted advertising, and we do not sell or rent personal information. If this changes, we will update this policy and obtain any consent required before using new advertising or tracking technologies. 

Who we share information with
We use carefully selected providers to help run our website and business. Depending on the service you use, these may include:

  • Google, including Google Workspace and Google Analytics

  • HubSpot, for contact-form and customer relationship management services

  • PayPal, for payment processing

  • Social-media platforms when you choose to view embedded social content

  • Website-hosting, security, IT-support, professional-adviser, and regulatory bodies where necessary
     

These providers may process personal information on our behalf or, in some cases, as independent controllers under their own privacy policies. We only share information where needed for the purposes described above or where the law requires us to do so.
 
International transfers
Some of our service providers may process personal information outside the UK. Where this happens, we take steps required by applicable data-protection law to protect it, such as relying on an adequacy decision or approved contractual safeguards. You can contact us for further information about the safeguards relevant to your information.
 
How long we keep information
We keep personal information only for as long as needed for the purpose for which it was collected.

  • Contact-form enquiries: normally for 12 months after our last meaningful contact

  • Mailing-list information: until you unsubscribe or withdraw consent, or after 24 months of inactivity

  • Client, payment, and financial records: for as long as required for the relevant service, tax, accounting, or legal purposes

  • Analytics information: according to the retention settings of the relevant analytics service and your cookie choices
     

We may retain information longer where necessary to comply with law or to establish, exercise, or defend legal claims.
 
Your rights
Depending on applicable law, you may have the right to:

  • Ask for access to your personal information

  • Ask us to correct inaccurate information

  • Ask us to delete information in certain circumstances

  • Restrict or object to our use of your information

  • Receive information you provided to us in a portable format, where applicable

  • Withdraw consent at any time, including by using the unsubscribe link in our emails or contacting us
     

To exercise any of these rights, email team@houseoftsar.com.
 
You also have the right to complain to the UK Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.
 
Cookies and similar technologies
We use cookies and similar technologies to run the website and, with your permission, understand how it is used and display embedded social content. Please see our Cookie Policy for more information and to understand how to manage your choices.
 
Children
Our website is not directed to children, and we do not knowingly collect personal information from children. Please do not submit a child’s information through our contact form.
 
Third-party links and embedded content
Our website may include links to third-party websites and embedded social-media content. Those services are responsible for their own privacy practices. Please review their privacy policies before interacting with them.


Changes to this policy
We may update this policy from time to time. We will post the updated version on our website and change the “Last updated” date above. Where required, we will give notice of material changes or obtain fresh consent before using information for a new purpose.

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